Support at Home Wait Times Blow Out - But The Real Bottleneck May Be More Complex Than The Headlines The first mandatory quarterly wait-times report under the new Aged Care Act has landed, and the headlines were immediate: Older Australians are waiting close to a year for Support at Home services. That concern is real. For many families, the experience remains far too slow. But the report also reveals something important: Australia’s aged care bottleneck is not sitting in one