Cleaning Support at Home
Cleaning and domestic assistance are among the most commonly used
home care services.
What Is Included in Cleaning Services?
Cleaning support may include:
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Vacuuming and mopping
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Bathroom and kitchen cleaning
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Dusting and general tidying
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Changing bed linen
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Laundry assistance
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Light household tasks
Services are designed to maintain hygiene and safety — not to provide full-scale deep cleaning or home renovation services.
The exact scope depends on your assessed needs and care plan.
Can Support at Home Cover Cleaning?
Yes. Cleaning services typically fall under Everyday Living services within Support at Home.
This means:
The government subsidises part of the cost
A personal contribution may apply
The service must align with your approved support plan
Contribution rates depend on your pension status and financial assessment.
Can CHSP Cover Cleaning?
CHSP may fund basic domestic assistance for people with lower-level support needs.
Availability can vary depending on local provider capacity.
If you have CHSP approval but cannot access a provider, you may need to:
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Join a waiting list
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Explore alternative providers
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Consider reassessment if your needs increase
How Often Can Cleaning Be Provided?
Frequency depends on:
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Your assessed needs
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Your funding level
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Your available budget
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Provider availability
Some people receive weekly cleaning, while others may receive fortnightly or periodic support.
Your provider will help determine what is reasonable within your care allocation.
Can I Choose My Own Cleaning Provider?
This depends on how your funding is managed.
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Provider-managed: Cleaning is usually arranged through your approved provider.
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Self-managed: You may have greater flexibility in choosing a local cleaning provider, as long as the service aligns with your care plan.
If you are unsure, confirm your management arrangement before engaging services.
What If I Don’t Have Funding Yet?
If you are waiting for funding or have not yet been assessed:
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You may explore private cleaning services
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You can begin the assessment process through My Aged Care
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You can use the Care Navigator to understand your options
Cleaning support can often be arranged privately while waiting for government funding.
Find Cleaning Providers in Victoria
If you’re looking for cleaning support in Victoria, you can browse local providers offering:
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Domestic assistance
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Household cleaning
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Light home maintenance
Explore providers in your area below.
Related information
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What can my funding cover?