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Chronic condition & health management

Explore Local Home Help guidance about ongoing health needs, clinical support and managing chronic conditions at home.

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Costs, Contributions & Value

Which Support at Home services are free?

Nursing, approved allied health and other clinical supports have no participant contribution. Care management is also contribution free. Personal care will become contribution-free from 1 October 2026. These services may still use your available government-funded budget, so “free” means no out-of-pocket contribution not unlimited care at no cost to your funding.

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Services You Can Use at Home

Can Support at Home pay for nursing care at home?

Yes. Approved nursing services are clinical supports and are fully government funded.

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Services You Can Use at Home

Can Support at Home help with medication management?

Yes. Support may include nursing, medication prompts or assistance, depending on the assessed need and level of clinical risk.

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In-Home Care & Support at Home

What services can I actually pay for with Support at Home?

Support at Home funding can pay for services that are approved in your support plan and included on the official service list. These may include nursing and allied health, personal care, respite, transport, domestic assistance and home maintenance.

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In-Home Care & Support at Home

Can I get 24/7 nursing care at home through a package?

Yes, you can get 24/7 nursing care at home. But you'll need to contribute out-of-pocket

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Financials, Fees & Funding

What is the Means-Tested Care Fee for residential care?

A Means-Tested Care Fee applies mainly to people who entered residential aged care under the 1 July 2014 arrangements. People entering from 1 November 2025 generally face different means-tested charges called the hotelling contribution and non-clinical care contribution.

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Financials, Fees & Funding

What are the lifetime and annual caps on means-tested care fees?

Caps depend on which fee arrangements apply. Older residential arrangements have annual and lifetime caps on the Means-Tested Care Fee. Newer arrangements have separate caps and time limits for non-clinical care contributions, and Support at Home has its own indexed lifetime contribution cap.

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Specialised Care: Dementia, Respite & Palliative

How are staff trained specifically to manage advanced dementia behaviors?

Support at Home providers may use employees or contractors, but the registered provider remains accountable for ensuring every worker is trained, competent, briefed and supervised. For advanced dementia, families should look for demonstrated dementia-specific experience, consistent workers, an individualised support plan and access to specialist clinical or behavioural advice.

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