Meet Liz your guide to finding the right support at home
Liz will ask a few simple questions to understand your situation and guide you to the right next step.
Liz will guide you through a few quick questions and help you understand what to do next.
Not sure how it all fits together? You’re not alone. Funding programs, contribution rates, waiting periods and service categories aren’t always explained clearly. Here’s how Liz helps: Understand where you currently sit in the aged care system Identify what type of support may apply to your situation Clarify your next practical step Highlight which services are relevant in your area Liz uses your answers to guide you — step by step — so you can feel clearer and more confident about what to do next. She doesn’t replace formal assessments by My Aged Care or Services Australia, but she will help you make sense of your options before taking that step.
Who is this support for?
Liz will tailor the guidance based on your situation.
Your Situation
What This Means
Suggested Next Steps
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Larger Care Teams
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High Match
Closest to You
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Shortlist up to 3 providers. Your selections stay saved while you browse provider profiles.
Liz can re-order these results based on what matters most to you
Provider name
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About Local Home Help
How Providers Are Listed
How providers appear on Local Home Help
Local Home Help helps families discover home support services available in their area. Providers may appear on the site in a few different ways.
Some providers create and manage their own listing on the platform. Others may appear based on publicly available information about services operating in a particular region. This helps families see a broader view of support options available locally.
Where possible, we encourage providers to claim and manage their listing so information such as services offered, contact details and service areas remain accurate and up to date.
Local Home Help does not charge consumers to access the platform. Providers may choose to enhance their listing in the future through optional paid features, however this does not prevent other providers from appearing in search results.
Independence Statement
Our independence
Local Home Help is designed to help families navigate the often confusing world of home support and aged care services.
The platform aims to present information in a clear and balanced way so families can better understand the types of help available and where to find it.
While providers may appear on the platform, Local Home Help does not recommend one provider over another. The decision about which service may be suitable will always depend on individual circumstances.
Families are encouraged to contact providers directly, ask questions and make their own enquiries before making a decision.
Our focus is to make the process of understanding and finding support at home easier.
Quality Signals
What to look for when choosing a provider
Finding the right support service can take time. When considering a provider, families may wish to look for signs of quality such as:
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Clear information about services offered
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Transparent pricing or funding options
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Experience supporting older people at home
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Relevant professional qualifications where appropriate
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Positive feedback or reputation in the community
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Willingness to answer questions about care and services
It is often helpful to speak with more than one provider before making a decision.
Local Home Help aims to provide a starting point for exploring services, but the best choice will depend on the needs and preferences of the individual receiving support.
Send your shortlist
Enter your first name and email and we’ll send you a summary of your Care Navigator results and the three providers you selected.
Local Home Help recommends that you verify each provider using the Find a Provider page on My Aged Care before making a decision.