CHSP is generally for lower-level support needs.
Funding & programs
CHSP explained in plain English
The Commonwealth Home Support Programme (CHSP) provides entry-level support to help older Australians remain independent at home.
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At a glance
What to know first
Services are delivered by funded local organisations.
Availability can vary by area and provider capacity.
The practical detail
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What CHSP can support
- Personal care
- Cleaning and household tasks
- Transport
- Gardening and minor home maintenance
- Nursing
- Allied health
- Assistive technology and home modifications
How people access CHSP
The process starts through My Aged Care, followed by an assessment and referral or service selection.
Related Liz Questions
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Commonwealth Home Support Programme
What is a CHSP referral code?
A CHSP referral code is a unique code issued by My Aged Care after you have been assessed and approved for Commonwealth Home Support Program services. It allows an approved provider to view your referral details and begin arranging services.
Read answer →Commonwealth Home Support ProgrammeCan I change CHSP providers?
Yes. You can change CHSP providers at any time if another provider is a better fit. Your current provider must support the change, although you may need new or reactivated referral codes before the new provider can begin services.
Read answer →Navigating the System & EligibilityWhat is the difference between CHSP (Commonwealth Home Support Programme) and a Home Care Package (HCP)?
CHSP remains the entry-level home support program for people who generally need a smaller amount of help. Home Care Packages were replaced by Support at Home on 1 November 2025, so in 2026 the more useful comparison is CHSP versus Support at Home. People who previously had a Home Care Package were transitioned into the new system.
Read answer →In-Home Care & Support at HomeCan I get help with transport to medical appointments?
Yes, you can get help with transport to medical appointments through My Aged Care. Assistance is generally provided as direct transport with a driver, or via taxi and rideshare vouchers. Depending on your region, these services are offered through programs like the Commonwealth Home Support Program (CHSP) or a Support at Home funding.
Read answer →Commonwealth Home Support ProgrammeCan I receive CHSP and Support at Home services at the same time?
Usually not, but there are limited exceptions. A Support at Home participant may also receive certain CHSP services, such as an existing CHSP social support group, additional respite, vision advisory services, short-term emergency support, or help with hoarding and squalor. Approval and assessment requirements apply.
Read answer →Commonwealth Home Support ProgrammeCan I get urgent CHSP services before my aged care assessment?
Yes, in limited circumstances. If waiting for an assessment would create a significant risk of harm, My Aged Care, an assessment organisation or an Aged Care Specialist Officer may refer you directly to a CHSP provider for urgent services. You must still complete an aged care assessment afterward.
Read answer →Commonwealth Home Support ProgrammeCan I use more than one CHSP provider?
Yes. You can use more than one Commonwealth Home Support Program (CHSP) provider if different organisations provide different services or if one provider cannot meet all of your needs. You will usually need a separate service agreement with each provider.
Read answer →Commonwealth Home Support ProgrammeCan a CHSP provider place me on a waiting list?
Yes. CHSP providers can place people on a waiting list if they do not currently have capacity to deliver services. Being approved for CHSP services does not guarantee immediate access to a provider or immediate commencement of services.
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