Home Care Guides and Resources

Support at Home Wait Times Blow Out - But The Real Bottleneck May Be More Complex Than The Headlines The first mandatory quarterly wait-times report under the new Aged Care Act has landed, and the headlines were immediate: Older Australians are waiting close to a year for Support at Home services. That concern is real. For many families, the experience remains far too slow. But the report also reveals something important: Australia’s aged care bottleneck is not sitting in one

The Old Problem: ITCF Was a Real Barrier Under the old system, many people paid an Income Tested Care Fee (ITCF) of: $20–$30+ per day $140–$210+ per week And that was paid regardless of how much support you actually used. So people did one of two things: Used more services than they needed to “get value” Or avoided the system altogether and paid privately Both were completely rational. What’s Changed: Clinical Care Is Now $0 Under Support at Home, the biggest shift is simple: