Home Care Guides and Resources

Support at Home Wait Times Blow Out - But The Real Bottleneck May Be More Complex Than The Headlines The first mandatory quarterly wait-times report under the new Aged Care Act has landed, and the headlines were immediate: Older Australians are waiting close to a year for Support at Home services. That concern is real. For many families, the experience remains far too slow. But the report also reveals something important: Australia’s aged care bottleneck is not sitting in one

Introduction If you’ve been looking into home care, you’ve likely come across services that offer to: help you find providers guide you through your options connect you with care All at no cost. It sounds helpful—and it can be. But it’s worth understanding: How do these services actually work if they’re free? The simple answer Most “free” matching services are funded by providers. That means: you don’t pay to use them but providers may pay to receive introductions or enquirie