Assessments, Waiting & Urgent Help

Can I use CHSP while waiting for Support at Home?

Some people may receive entry-level CHSP services while waiting, depending on eligibility, referrals and local availability.

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At a glance

Key points

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  • Some people may receive entry-level CHSP services while waiting, depending on eligibility, referrals and local availability.
  • Specific evidence of risk and changed needs is more useful than general statements.
  • Emergency health or safety concerns require an immediate clinical or emergency response.
Start here

Some people may receive entry-level CHSP services while waiting, depending on eligibility, referrals and local availability.


CHSP is not automatically available in every situation and may not meet higher or complex needs.

CHSP and Support at Home have interaction rules, and CHSP is not simply a second budget. A person waiting for ongoing funding may be referred to suitable entry-level services, but eligibility, referral and local service capacity still apply.

The detail

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01Guide sectionWhat should I do next?
  1. Collect recent examples and documents showing the person's current needs.

  2. Contact My Aged Care or the assessor and describe any change in risk or carer capacity.

  3. Put immediate safety supports in place while longer-term funding is being arranged.

02Guide sectionHelpful Local Home Help resources
03Guide sectionCheck the official guidance

Check the current My Aged Care assessment guidance. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.

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