Assessments, Waiting & Urgent Help

Can I ask for my aged care priority to be reviewed?

Yes. Ask My Aged Care or the assessor about a review if needs have worsened or important information was missed.

Ask Liz about this
Liz thinking through a care decision
Liz explainsStart with what matters in this situation.
At a glance

Key points

About 2 min
  • Yes. Ask My Aged Care or the assessor about a review if needs have worsened or important information was missed.
  • Specific evidence of risk and changed needs is more useful than general statements.
  • Emergency health or safety concerns require an immediate clinical or emergency response.
Start here

Yes. Ask My Aged Care or the assessor about a review if needs have worsened or important information was missed.


Provide specific examples such as new falls, hospital discharge, loss of a carer, worsening cognition or inability to manage personal care.

A review request is stronger when it describes what changed, when it changed and the practical consequence. 

Ask the provider or assessor to document new evidence and request a Support Plan Review or reassessment as appropriate.

The detail

Explore only what you need

Start with the sections that feel useful now. You can come back to the others later.

All answer content is available below. Sections are collapsed only to make long answers easier to scan.
01Guide sectionWhat should I do next?
  1. Collect recent examples and documents showing the person's current needs.

  2. Contact My Aged Care or the assessor and describe any change in risk or carer capacity.

  3. Put immediate safety supports in place while longer-term funding is being arranged.

02Guide sectionHelpful Local Home Help resources
03Guide sectionCheck the official guidance

Check the current My Aged Care assessment guidance. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.

Make it specific to you

Want to apply this answer to your situation?

Liz already knows which guidance page you are reading, so you can ask a follow-up without starting the topic again.

Ask Liz about this
Related questions

Keep exploring