Assessments, Waiting & Urgent Help

Can hospital staff help arrange aged care support before discharge?

Hospital staff can help identify immediate needs and connect you with discharge, transition or community services.

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At a glance

Key points

About 2 min
  • Hospital staff can help identify immediate needs and connect you with discharge, transition or community services.
  • Specific evidence of risk and changed needs is more useful than general statements.
  • Emergency health or safety concerns require an immediate clinical or emergency response.
Start here

Hospital staff can help identify immediate needs and connect you with discharge, transition or community services.

Do not assume ongoing Support at Home funding will begin immediately. Ask for a written discharge plan and clarify who is responsible for each next step.


Hospital teams can arrange short-term discharge and transition supports and can refer for aged care assessment. 

Ask who will provide help on the first day home, how medicines and equipment will be managed, and whether ongoing services are actually confirmed.

The detail

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01Guide sectionWhat should I do next?
  1. Collect recent examples and documents showing the person's current needs.

  2. Contact My Aged Care or the assessor and describe any change in risk or carer capacity.

  3. Put immediate safety supports in place while longer-term funding is being arranged.

02Guide sectionHelpful Local Home Help resources
03Guide sectionCheck the official guidance

Check the current My Aged Care assessment guidance. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.

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