Understanding Support at Home

Is Support at Home the same as a Home Care Package?

No. Support at Home serves a similar purpose but uses different classifications, budgets, contribution rules and service arrangements.

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At a glance

Key points

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  • No. Support at Home serves a similar purpose but uses different classifications, budgets, contribution rules and service arrangements.
  • The person's support plan and circumstances determine how the rule applies.
  • Current official guidance should be checked before an important decision.
Start here

No. Support at Home serves a similar purpose but uses different classifications, budgets, contribution rules and service arrangements.

The program provides ongoing funding through eight classifications, plus short-term pathways for restorative care, end-of-life care, assistive technology and home modifications.

The practical differences matter. Ongoing Support at Home funding is divided into quarterly budgets, 10% is allocated to pooled care management, and participant contributions depend on both the service category and the person's financial assessment.

The detail

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01Guide sectionWhat should I do next?
  1. Check the person's Notice of Decision and support plan.
  2. Ask the provider or My Aged Care to explain how the rule applies to this situation.
  3. Keep the advice and any agreed changes in writing.
02Guide sectionHelpful Local Home Help resources
03Guide sectionCheck the official guidance

Check current official Support at Home guidance. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.

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