How do I check the status of my My Aged Care application?
You can check the status of your application or assessment by logging into your My Aged Care Online Account using your my Gov credentials.
Key points
- Individual eligibility, availability and outcomes can vary.
- Ask questions early and seek independent help if anything feels unclear or unsafe.
You can check the status of your application or assessment by logging into your My Aged Care Online Account using your my Gov credentials.
Alternatively, you can track the progress of your application by calling My Aged Care directly on 1800 200 422.
Through the online portal, you can:
View your current care approvals and application status
Check the progress of your assessment
Find your Aged Care ID number
Review your support plan and assessment result letters
If you haven't heard from the assessment organisation after two weeks, or if you need help navigating your online portal, it is highly recommended to give them a call.
Explore only what you need
Start with the sections that feel useful now. You can come back to the others later.
01Guide sectionWhat should I do next?
Confirm the details with My Aged Care or the relevant provider, write down your questions and ask for important information in writing before making a decision.
02Guide sectionHelpful Local Home Help resources
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