Navigating the System & Eligibility

How do I apply for an aged care assessment?

To qualify for government-funded aged care, you or your parent must generally be aged 65 or older (or 50+ for Aboriginal/Torres Strait Islander peoples) and need help with daily tasks. Eligibility is strictly determined by a free in-person Aged Care Needs Assessment, which is requested by applying through My Aged Care. Follow these concrete steps to check eligibility and get assessed:1.

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Key points

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  • Individual eligibility, availability and outcomes can vary.
  • Ask questions early and seek independent help if anything feels unclear or unsafe.
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To qualify for government-funded aged care, you or your parent must generally be aged 65 or older (or 50+ for Aboriginal/Torres Strait Islander peoples) and need help with daily tasks. Eligibility is strictly determined by a free in-person Aged Care Needs Assessment, which is requested by applying through My Aged Care. Follow these concrete steps to check eligibility and


get assessed: 

  • 1. Check Requirements Online Use the My Aged Care Requirements Checker to answer a few quick questions regarding mobility, health, and current support.

  • 2. Apply for an Assessment If the online checker indicates potential eligibility, you can apply online or call My Aged Care directly at 1800 200 422. You will need to provide basic information, such as your Medicare card number.

  • 3. Complete the Needs Assessment Once registered, a trained assessor from an ACAT (Aged Care Assessment Team) or RAS (Regional Assessment Service) will contact you to schedule a free appointment-typically at your home. They will evaluate your medical needs, mobility, and independence to determine exactly what level of funding or service you qualify for.

  • 4. Review Your Approval Letter After the assessment, you will receive an approval letter confirming which specific services (such as in-home support, short-term care, or a permanent aged care home) you are approved to receive.

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01Guide sectionWhat should I do next?

Confirm the details with My Aged Care or the relevant provider, write down your questions and ask for important information in writing before making a decision.

02Guide sectionHelpful Local Home Help resources
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