Can I request the same support worker for every visit?
Yes, you can absolutely request the same support worker for every visit. This is highly encouraged to build trust and routine. To guarantee consistency, ensure your My Aged Care Support at Home or NDIS provider agrees to this in your initial service agreement and roster plan. Having a consistent caregiver provides familiarity and stability.
Key points
- Ask for details in writing and compare more than one option where possible.
- Individual eligibility, availability and outcomes can vary.
- Ask questions early and seek independent help if anything feels unclear or unsafe.
Yes, you can absolutely request the same support worker for every visit. This is highly encouraged to build trust and routine.
To guarantee consistency, ensure your My Aged Care Support at Home or NDIS provider agrees to this in your initial service agreement and roster plan. Having a consistent caregiver provides familiarity and stability.
However, it is important to plan for backup arrangements, as your primary worker may occasionally take leave or be sick.
Explore only what you need
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01Guide sectionWhat should I do next?
Confirm the details with My Aged Care or the relevant provider, write down your questions and ask for important information in writing before making a decision.
02Guide sectionHelpful Local Home Help resources
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