Understanding Support at Home

Is Support at Home funding paid monthly or quarterly?

Ongoing Support at Home funding is organised into four quarterly budgets, each covering three months.

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At a glance

Key points

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  • Ongoing Support at Home funding is organised into four quarterly budgets, each covering three months.
  • The person's support plan and circumstances determine how the rule applies.
  • Current official guidance should be checked before an important decision.
Start here

Support at Home funding is allocated quarterly, not monthly.

For ongoing Support at Home classifications, your annual funding is divided into four budgets, with each budget covering three months.

The detail

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01Guide sectionImportant distinction
  • Your budget: allocated quarterly.

  • Services: can be scheduled weekly, fortnightly, monthly or as needed.

  • Provider payments: providers claim payment for services after they are delivered; they do not simply receive your full quarterly budget upfront.

  • Care management: 10% of each quarterly ongoing budget is allocated to care management.

For planning purposes, the quarterly amount can be divided by three to estimate an average monthly allowance, but unused monthly amounts remain part of the same quarterly budget.

02Guide sectionWhat should I do next?
  1. Check the person's Notice of Decision and support plan.

  2. Ask the provider or My Aged Care to explain how the rule applies to this situation.

  3. Keep the advice and any agreed changes in writing.

03Guide sectionHelpful Local Home Help resources
04Guide sectionCheck the official guidance

Check current official Support at Home guidance. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.

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