In-Home Care & Support at Home

What is the difference between a fully managed and a self-managed Home Care Package?

Under Support at Home, you may self-manage parts of your care, but you still need a registered provider and care management. Provider-managed care gives the provider more responsibility for arranging workers, schedules and administration; self-management gives you more involvement and control.

Ask Liz about this
Liz thinking through a care decision
Liz explainsStart with what matters in this situation.
At a glance

Key points

About 2 min
  • Self-management can cover only selected parts of care.
  • A registered provider and care management are still required.
  • Compare workload, control, support and total service value.
Start here

Self-management is not an all-or-nothing arrangement. You and your provider agree which activities you will manage, such as finding workers or arranging services. 

The provider remains responsible for service quality, compliance and care management, and a care partner must still review your needs and service mix.

A provider-managed approach may suit someone who wants more guidance and less administration. 

Self-management may suit someone who has the time, confidence and support to coordinate parts of their care.

Ask each provider what they mean by self-management, what remains their responsibility, what support they offer and how their prices affect the services available from your budget.

Find Your Home Care Style. Answer a few quick questions to better understand what matters most to you, and what type of provider experience may suit you best.

The detail

Explore only what you need

Start with the sections that feel useful now. You can come back to the others later.

All answer content is available below. Sections are collapsed only to make long answers easier to scan.
01Guide sectionHelpful Local Home Help resources
Make it specific to you

Want to apply this answer to your situation?

Liz already knows which guidance page you are reading, so you can ask a follow-up without starting the topic again.

Ask Liz about this
Related questions

Keep exploring