What is the difference between a fully managed and a self-managed Home Care Package?
Under Support at Home, you may self-manage parts of your care, but you still need a registered provider and care management. Provider-managed care gives the provider more responsibility for arranging workers, schedules and administration; self-management gives you more involvement and control.

Key points
- Self-management can cover only selected parts of care.
- A registered provider and care management are still required.
- Compare workload, control, support and total service value.
Self-management is not an all-or-nothing arrangement. You and your provider agree which activities you will manage, such as finding workers or arranging services.
The provider remains responsible for service quality, compliance and care management, and a care partner must still review your needs and service mix.
A provider-managed approach may suit someone who wants more guidance and less administration.
Self-management may suit someone who has the time, confidence and support to coordinate parts of their care.
Ask each provider what they mean by self-management, what remains their responsibility, what support they offer and how their prices affect the services available from your budget.
Find Your Home Care Style. Answer a few quick questions to better understand what matters most to you, and what type of provider experience may suit you best.
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