Family, Memory & Difficult Conversations

Can I organise aged care if my parent has memory problems?

You can help, but consent and legal decision-making arrangements still matter.

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At a glance

Key points

About 2 min
  • You can help, but consent and legal decision-making arrangements still matter.
  • The older person's choices and decision-making rights remain central.
  • Small, respectful steps often work better than forcing a complete care arrangement.
Start here

You can help, but consent and legal decision-making arrangements still matter.

Ask My Aged Care about representatives and make sure any enduring power of attorney or guardianship documents are current and relevant.


A person with memory problems should still be supported to participate in decisions as far as possible. A registered supporter can help with My Aged Care. Formal substitute decision-making requires the relevant legal authority and should only be used where needed.

The detail

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01Guide sectionWhat should I do next?
  1. Choose one practical concern and discuss it without labelling the person as incapable.

  2. Involve a trusted GP, family member or advocate where this may help.

  3. Document formal representative or decision-making authority only where it is actually required.

02Guide sectionHelpful Local Home Help resources
03Guide sectionCheck the official guidance

Check representative and rights information. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.

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