Are Support at Home prices capped?
The planned introduction of broad price caps was paused in May 2026.
Key points
- Broad price caps are currently paused.
- Prices must still be reasonable, transparent and agreed.
- Providers cannot add separate administration or travel fees.
The planned introduction of broad price caps was paused in May 2026.
Providers must still charge reasonable, transparent and all-inclusive prices.
The government publishes national price summaries to help consumers compare common charges.
Broad Support at Home price caps were paused in May 2026. Providers currently set their own prices, but prices must be reasonable, transparent and based on delivery costs.
The latest government National Summary of Support at Home Prices uses actual prices charged to participants’ budgets during November and December 2025. It shows the national median price and the middle range of prices charged by providers.
The figures are benchmarks, not fixed prices or government price caps.
At a high level, common weekday, one-hour service prices were:
General house cleaning: median $110, with most prices between $100 and $117
Personal care: median $115, generally between $107 and $120
Individual social support: median $111, generally between $105 and $120
Shopping assistance: median $110, generally between $100 and $125
Meal preparation: median $100, generally between $70 and $115
Gardening: median $118, generally between $98 and $143
Flexible respite: median $115, generally between $105 and $121
Registered nursing: median $180, generally between $160 and $195
Physiotherapy: median $194, generally between $143 and $224
Occupational therapy: median $222, generally between $190 and $255
Podiatry: median $165, generally between $120 and $215
Care management: median $120 per hour, generally between $30 and $150.
For other commonly purchased services:
Direct transport: median $40 per trip, generally between $25 and $78
Indirect transport: median $24 per trip, generally between $13 and $42
Delivered meals: median $18 per meal.
These prices represent the total amount charged to the person’s Support at Home budget, not necessarily the amount the person pays personally. The participant’s contribution percentage is applied to the provider’s service price, with the government funding the balance.Consumers should also check whether the quoted price includes travel, administration, subcontractor costs and other delivery expenses. Weekend, public holiday, regional and remote prices may be higher.
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01Guide sectionWhat should I do next?
Compare the provider's published prices on My Aged Care and its own website.
Ask for written reasons for any price above the published most-frequently-charged price.
Use OPAN or the Aged Care Quality and Safety Commission if an unexplained price appears unreasonable.
02Guide sectionHelpful Local Home Help resources
03Guide sectionCheck the official guidance
Check current official costs and pricing guidance. Aged care rules, funding amounts and program guidance can change, so check the current official information before making an important care or financial decision.
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